Returns & Refund Policy
How do I cancel an item purchased on Let Me Decor?
Let me Decor believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:
➣ Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
➣ Products purchased on a discount or during the sale cannot be cancelled.
➣ For more details, please get in touch with us at [email protected].
➣ We take return if delivered product is damaged or wrong product is delivered. In case if you received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report to us at [email protected].
➣ No returns will be entertained of natural plants.
➣ Damages do not include small cuts, scratches or damage during the cleaning process, or cracks during the random displacement.
➣ Products received may look different from Product photos, but in case you feel that the product received is not as per your expectations, you must bring it to our notice within 24 hours of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
➣ All refunds process initiation shall be subject to pick up of all cancelled items from your/customer’s premises. Post receiving the products back to the warehouse, a refund shall be initiated within 7 working days. Depending on the orders, the processing charges might be deducted.
➣ Orders delivered & accepted by the customer cannot be refunded.